Terms & Conditions at CarinaBet

Before registering at CarinaBet casino and placing any real-money wagers, every player is expected to read and fully understand the terms and conditions governing the platform. These rules exist to protect both the player and the operator, and by creating an account, users agree to be bound by everything outlined below. The following document covers account registration, bonus rules, payment policies, responsible gambling obligations, and more.

1. General Terms

CarinaBet operates as a licensed online gaming platform. Access to its services is strictly limited to individuals who meet the eligibility criteria outlined below. All players must agree to the following before proceeding:

• Players must be at least 18 years of age or the legal gambling age in their jurisdiction, whichever is higher.
• Players must not be residents of any country where online gambling is prohibited by law.
• Each individual is permitted to hold only one account. Duplicate accounts will be suspended without warning.
• Players are personally responsible for ensuring that online gambling is legal in their country of residence before registering.

CarinaBet reserves the right to amend, modify, or update these terms at any time. Players will be notified of significant changes via email or on-site notification. Continued use of the platform following any update constitutes acceptance of the revised terms.

2. Account Registration and Verification

To access real-money games, users must complete the registration process and verify their identity. The verification process is a standard KYC (Know Your Customer) procedure required under international anti-money laundering regulations.

Required Documents

CarinaBet reserves the right to request additional documentation at any point. Failure to provide requested documents within 14 days may result in account suspension and withholding of pending withdrawals until compliance is achieved.

Players must ensure that all information provided during registration is accurate and up to date. Providing false details constitutes a breach of these terms and may result in permanent account closure.

3. Bonus Terms and Wagering Requirements

CarinaBet offers a range of promotional incentives, including the flagship welcome package of up to €1,250. All bonuses are subject to specific wagering requirements and conditions.

Key Bonus Rules

• Wagering requirements: All bonus funds and any winnings generated from free spins must be wagered a specified number of times before a withdrawal can be processed. Refer to each individual promotion’s dedicated terms page for exact multipliers.
• Eligible games: Not all games contribute equally toward wagering requirements. Slots typically contribute 100%, while table games such as roulette and blackjack may contribute at a lower rate (often 10–20%).
• Maximum bet rule: While a bonus is active, the maximum permitted bet per round is €5 unless otherwise stated. Bets placed above this limit during an active bonus may result in bonus cancellation and forfeiture of associated winnings.
• Bonus expiry: Bonuses that are not fully wagered within the specified time window — typically 30 days from activation — will be automatically voided.
• One bonus at a time: Players may not hold more than one active bonus simultaneously unless explicitly permitted.

By accepting any bonus, players agree to the wagering and withdrawal conditions attached to that promotion. CarinaBet strongly recommends reading all promotional T&Cs before opting in.

4. Deposits and Withdrawals

Deposits

• The minimum deposit amount is €10 unless a specific promotion requires a higher amount.
• Deposits are processed instantly for most payment methods.
• CarinaBet does not charge fees on deposits, though individual payment providers may apply their own charges.

Withdrawals

• The minimum withdrawal amount is €20.
• Withdrawals are typically processed within 24–72 hours from the time of approval, depending on the payment method.
• Before any withdrawal is approved, the player’s account must have passed full KYC verification.
• Withdrawals may only be made to a payment method previously used to deposit, subject to the method’s availability for payouts.

Withdrawal Processing Times by Method

CarinaBet reserves the right to conduct enhanced security checks before processing large withdrawals. This may extend processing times but is done solely for the protection of the player.

5. Restricted Territories

CarinaBet does not accept players from jurisdictions where online gambling is prohibited or heavily regulated without specific licensing. Players located in restricted territories who manage to register may have their accounts closed and funds returned (minus any bonus winnings) upon detection.

A full list of restricted countries is available in the platform’s help centre. Players are urged to check this list before registering.

6. Responsible Gambling

CarinaBet is committed to providing a safe and responsible gaming environment. The platform offers a range of tools to help players keep their activity within healthy boundaries.

Responsible Gambling Tools Available

• Deposit limits – Set daily, weekly, or monthly caps on how much can be deposited.
• Loss limits – Control the maximum amount that can be lost over a defined period.
• Session time limits – Restrict the amount of time spent on the platform per session.
• Reality checks – Automated pop-up reminders that inform players of how long they have been playing.
• Self-exclusion – Players can request a temporary or permanent self-exclusion at any time by contacting customer support.
• Cool-off periods – Short breaks ranging from 24 hours to several weeks can be applied without full self-exclusion.

CarinaBet also partners with recognised responsible gambling organisations, including GamCare and BeGambleAware, where players can seek independent support and advice.

7. Anti-Money Laundering (AML) Policy

CarinaBet operates in full compliance with international AML regulations. The platform is required to monitor account activity for signs of money laundering, fraud, or other financial crimes. Any suspicious activity will be reported to the relevant authorities.

Players must not use the platform for any financial transactions unrelated to legitimate gambling activity. Winnings obtained through fraudulent means will be forfeited in full.

8. Account Suspension and Termination

CarinaBet reserves the right to suspend or permanently close any account in the following circumstances:

• Breach of any clause within these terms and conditions
• Fraudulent activity or attempted fraud
• Use of automated software or bots
• Collusion with other players
• Chargebacks or reversal of legitimate transactions
• Failure to complete identity verification

In cases of suspected fraud or AML violations, all funds held within the account may be withheld pending investigation.

9. Technical Issues and Disputes

In the event of a technical malfunction during gameplay, CarinaBet’s records will be used as the authoritative source to determine the outcome of any round in question. If a game session is interrupted due to server issues, the platform will make reasonable efforts to restore the session or compensate the player accordingly.

Disputes must be submitted in writing to CarinaBet’s customer support team within 30 days of the event in question. Complaints submitted after this period will not be considered.

10. Privacy and Data Protection

CarinaBet collects and processes personal data in accordance with applicable data protection legislation. Player data is used solely for the purposes of account management, identity verification, fraud prevention, and marketing communications (where consent has been provided).

Players may request access to their personal data, request correction of inaccurate data, or request deletion of their data by contacting the platform’s data protection team. Full details are available in the Privacy Policy.

11. Governing Law

These terms and conditions are governed by the laws of the jurisdiction in which CarinaBet holds its gaming licence. Any legal disputes that cannot be resolved through the platform’s internal complaints process will be referred to the relevant gaming authority or an approved alternative dispute resolution body.

By using CarinaBet, players confirm that they have read, understood, and agreed to all of the terms outlined in this document. If any clause is unclear, players are encouraged to contact the support team before proceeding with registration or deposits.